The one time that I really remember where Omega went well beyond the call of duty was when the volcano erupted in Iceland in 2010. I had “The Boss” struck over in Nigeria when this happened, desperate to get home.  I dealt with Tracey and Anthony at that time and a boss who loved googling, trying to think and look for routes home.  These varied from going alternate flight routes, getting to Paris then the Euro Tunnel and not forgetting the ferry.  Through all this Anthony, Tracey and the rest of the team handled all this googling with patience and understanding notwithstanding a few laughs as to what the boss would google next. Through their dedication and hard work we eventually got him home from Nigeria, once things had settled down a bit, he ended up staying for the weekend and having a good time. Upon his return he made sure that we sent some flowers to Omega to say thank-you very much for all their hard work over that week and weekend.

Omega Travel is committed to following our Company Policy, whilst providing excellent customer service and attention to detail. Their well-trained, experienced and knowledgeable agents are highly capable of recommending the best trip to suit our travel policy. With years of experience behind them, the agency is reputable, professional and offers excellent service. We have been a client of Omega Travel for many years for business travel.  They provide excellent service including emergency after hours’ service, which we have used on occasion.  Great people to work with, I highly recommend them.

OMEGA˚ Business Travel has been serving GPJ for many years now and we have come to rely on them for all of our corporate travel requirements.  From the single VIP executive whose agenda changes by the minute to a large crew of over a 100 people travelling to a show in Singapore – nothing is ever a problem and they are always there to help.  Their responsiveness, customer care and adoption of technology to support our business have ensured we are able to get on with serving our clients to the best of our ability safe in the knowledge Omega will be there to support us.  This is never more evident than when things go wrong – an employee’s stolen passport on a Saturday in Milan was very stressful for the individual but thanks to Omega’s support she was well looked after and returned home as soon as was possible.

We have been working with Omega Business Travel for the past year and have found them brilliant to work with. Wayne & Anthony took the time to understand our needs as a business and created a bespoke way of working to benefit both us as a company and also our clients. Omega's staff are friendly and competent and we have continued to maintain a great business relationship. 

I have found that all the Agents are extremely professional, knowledgeable, efficient and helpful. Many have been with the company for a long time, which gives bookers like myself great confidence in knowing that the routing and hotel suggestions they offer are the most efficient and convenient for my travellers. They always offer great competitive prices and also look for ways to maximise on any deals to BancTec’s advantage.