Omega Travel has an excellent team of dedicated agents that always make me feel I am still a person. They always reply on time; they will call me if I don’t reply back within the timeframe that allows them to give me the best deal. They always remember who you are and that is why I made sure that they were a supplier when I moved to my new company.
OmegaAdminOffice Manager, Business Application Developer, Surrey
Omega Travel always strive to give us the best service possible in arranging our worldwide travel whether it be flights, hotels or car hire! We have been using Omega travel now for nearly 20 years and will continue to do so in the future! We can always feel relaxed knowing Omega have taken care of our travel arrangements and I would not hesitate in recommending Omega to anyone looking to make travel arrangements.
Omega Travel is committed to following our Company Policy, whilst providing excellent customer service and attention to detail. Their well-trained, experienced and knowledgeable agents are highly capable of recommending the best trip to suit our travel policy. With years of experience behind them, the agency is reputable, professional and offers excellent service. We have been a client of Omega Travel for many years for business travel. They provide excellent service including emergency after hours’ service, which we have used on occasion. Great people to work with, I highly recommend them.
OmegaAdminSenior PA, Testing and Certification in Hampshire
The one time that I really remember where Omega went well beyond the call of duty was when the volcano erupted in Iceland in 2010. I had “The Boss” struck over in Nigeria when this happened, desperate to get home. I dealt with Tracey and Anthony at that time and a boss who loved googling, trying to think and look for routes home. These varied from going alternate flight routes, getting to Paris then the Euro Tunnel and not forgetting the ferry. Through all this Anthony, Tracey and the rest of the team handled all this googling with patience and understanding notwithstanding a few laughs as to what the boss would google next. Through their dedication and hard work we eventually got him home from Nigeria, once things had settled down a bit, he ended up staying for the weekend and having a good time. Upon his return he made sure that we sent some flowers to Omega to say thank-you very much for all their hard work over that week and weekend.
OmegaAdminDepartment Administrator, Oil and Gas Services in Aberdeen
We have used Omega for very many years and have always found them to be quick and helpful for all of our international travel needs. As an exporter of over 90% of our manufacture we rely on an efficient travel agent service and Omega are my first point of call.
OmegaAdminManaging Director, Material Manufacturer in Gwent
OMEGA˚ Business Travel has been serving GPJ for many years now and we have come to rely on them for all of our corporate travel requirements. From the single VIP executive whose agenda changes by the minute to a large crew of over a 100 people travelling to a show in Singapore – nothing is ever a problem and they are always there to help. Their responsiveness, customer care and adoption of technology to support our business have ensured we are able to get on with serving our clients to the best of our ability safe in the knowledge Omega will be there to support us. This is never more evident than when things go wrong – an employee’s stolen passport on a Saturday in Milan was very stressful for the individual but thanks to Omega’s support she was well looked after and returned home as soon as was possible.
OmegaAdminVP of Operations, Marketing Agency in Surrey
OMEGA˚ Business Travel is a valued and crucial partner to our business. The service the Omega team provide is unfailingly courteous, prompt, efficient and cooperative, and we have immense confidence in their ability to deliver all of our growing and increasingly complex global travel needs. Having worked with other travel providers in the past we have found Omega to be a cut above their competitors and we look forward to continuing our partnership with them as both businesses continue to grow.
OmegaAdminOperations Director, Event Consultancy in Surrey
From the very beginning of the contract, the whole team at OMEGA˚ worked with me to understand our business travel needs and make the system work to cover all our needs. We have a great working relationship with all members of the team. No request is too complex or two simple for them. The online booking tool is fantastic and really easy to use. I would have no hesitation in recommending the team at OMEGA˚ to any size client.
We trust OMEGA˚ implicitly, having worked with them for over 30 years we have a wonderful working partnership. After all these years they continue to deliver both exceptional service and the necessary cost savings. There is no doubt that our relationship with a mega has paid for itself many times over, their efficiency and knowledge mean we save valuable time and most importantly money.